What if you could prove to your boss that investing in improving your customer's experience would actually pay for itself? Now you can. Easily discover new tools to upgrade your existing support operation.
Don't just throw more agents at your increasing support volume. Decrease the amount of time it takes team members to help your customers.
Increase the happiness of your customers because they have less problems in the first place and make the issues they do have less of a hassle.
Since we integrate with your existing email, phone, chat, and ticketing system, our app store helps you determine which new toys you should invest in.
Empowering support managers and operations teams to invest in improving the entire operation.
Instantly increase engagement and morale across your front-line team by harnessing real-time customer feedback and customer-directed rewards.
Hickory is the first training software that predicts when your employees will forget and the only one that makes sure it doesn’t happen.