For Enterprise

Scale and Flourish

You have clear team leaders who own different areas of the support operation now. Dial-in your KPI's and drive performance across your functional areas. Turn your support organization from an afterthought to a growth and innovation contributor.

25+ Support Agents
2+ Managers
Head of Support
Advanced Operations

What are you leaving on the table?

How much time should you dedicate toward making things better? Instead of hiring another team member, improve your team's current load by 110%-200%. Spend your savings on enhancing the customer experience, not added stress.

Explore Customer Stories

"Boostopia has been the guiding light into helping our support leadership with the skills they need and to get our CX operations to the point we have all hoped for, understanding cost per ticket (reducing it by 45%), freeing up time for members of the team to shift into new roles, and really helped clean up a problem that was necessary if we wanted to continue to scale at a blistering pace."

Michael Grasewicz

Director of Marketing

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What today looks like

Your team is starting to mature. Your head of support has a team of leaders to drive performance. The problem is, it is starting to get hard to figure out what to focus on and how to improve. The executive team requests growth reports, increased customer satisfaction and improved performance KPI's.

Managers have a lot to think about

Deciding, configuring and managing everything is a whole other set of changing questions.

Let us do the work for you

Software

• What ticketing system should I use?
• Should I offer phone support?
• What about live chat? At what times?

Team

• Hire an intern or a staffing service?
• International or local? Part or full-time?
• What quality is my team maintaining?

Customers

• Do I need a help center for my customers?
• Should I have a help center for my agents?
• Are my customers getting the help they need?

Company

• How do I control my costs?
• Can the team help grow the company?
• Is my company's brand being upheld?

Try a new approach

Experienced support leaders in every industry

Product configuration based on your use case

Jumpstart from zero to one hundred in 30 days

Lose the monotony

We will help you navigate, select, and set up what makes sense for your company. By partnering with leading ticketing, chat, and call center products combined with our secret sauce, you get the most out of your software.

Use your time wisely

Learn from your Support Coach how to use the Boostopia software platform and better improve your team members.

• Use data to drive improvement in your team
• Codify your systems and processes to motivate and create a supportive team environment
• Expand to nights and weekends so you can better serve your customers
• Give your department a seat at the executive table to drive top-level growth goals

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Where do you go from here?

Boostopia integrates with your ticketing, phone, and chat software to understand your support operation. We provide a dedicated support coach to be your guide and help when you run into problems.

Claim a Support Coach

"[Boostopia] was helping us with our growth and did so in a way where we were able to maintain satisfaction ratings and  provide a high level of service."

Drew Stadler

Head of Happiness

Explore Our Solutions

Ticketing systems are not built for support leaders to do your job.
Welcome to your new home base.

Support Coach

Personalized strategy, tactical, and management advice from your personal coach.

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Analyst

Offload ongoing tool configuration and administrative tasks.

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Software Platform

All the tools you need to manage and improve your support operation.

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Get started for free

Join the world's leading companies that are using Boostopia to turbocharge their teams, and better serve their customers.

Reduce Support Costs

Improve Your Team

Be World Class

Upgrade Your Operation

Save Tens of Thousands

Dedicated Coach