Improve customer satisfaction with personalized video support
Stay on top of agent productivity, product returns, quality monitoring and more!
Our AI technology automatically routes and classifies tickets, provides quick and accurate response recommendations for your agents, and automates common ticket responses. We use intelligent automation to mimic the decision making of your best agents.
Clone Your Best Agents to Automate Your Customer Care Conversations
Guru is a knowledge management solution that keeps your customer-facing teams up-to-date, consistent, and confident with trusted knowledge that’s accessible in every application they use.