Miuros is a cloud-based platform, transparently integrated into your everyday tools. Powered by Artificial Intelligence, it understands the past actions of your agents in order to automate tasks, make recommendations, and help managers take faster, data-driven decisions.
Stay on top of agent productivity, product returns, quality monitoring and more!
Instantly share files and on-screen content from your desktop to speed up your workflow and make your point crystal clear
Reps AI engine automatically learns from your best reps to show the rest of the team how to answer each customer request in real time