Stay on top of agent productivity, product returns, quality monitoring and more!
Miuros is a cloud-based platform, transparently integrated into your everyday tools. Powered by Artificial Intelligence, it understands the past actions of your agents in order to automate tasks, make recommendations, and help managers take faster, data-driven decisions.
Our AI technology automatically routes and classifies tickets, provides quick and accurate response recommendations for your agents, and automates common ticket responses. We use intelligent automation to mimic the decision making of your best agents.