BrightReps Sidekick™ is a CRM app that connects reps with their processes and tools.
Stay on top of agent productivity, product returns, quality monitoring and more!
Guru is a knowledge management solution that keeps your customer-facing teams up-to-date, consistent, and confident with trusted knowledge that’s accessible in every application they use.
Our AI technology automatically routes and classifies tickets, provides quick and accurate response recommendations for your agents, and automates common ticket responses. We use intelligent automation to mimic the decision making of your best agents.
Instantly share files and on-screen content from your desktop to speed up your workflow and make your point crystal clear
