Our AI technology automatically routes and classifies tickets, provides quick and accurate response recommendations for your agents, and automates common ticket responses. We use intelligent automation to mimic the decision making of your best agents.
Stay on top of agent productivity, product returns, quality monitoring and more!
Median lets online sales and customer support professionals view customers navigating your site quickly and easily.
Vidyard helps you deliver faster, smarter, more personalized support through the power of video and personal video messaging.