Case Studies

Unleash your Support Team’s Full Potential

Meet some of our e-commerce, consumer, technology, and service companies working with Boostopia.

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"We now able better identify problems and come up with solutions on how we're going to tackle them before they turn into major issues."

Alexis Ratchford

Ecommerce Customer Care Manager

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"It completely changed my role to be honest and I've been able to take on other things like additional tasks and it makes me feel like my role is a lot more worthwhile."

Kelly Vanneman

Head of Customer Service

"Just to have people on the other side of the fence that understand what they're talking about and how to accomplish the goal has been helpful."

Nick Phelps

Co-founder

"Boostopia has been the guiding light into helping our support leadership with the skills they need and to get our CX operations to the point we have all hoped for, understanding cost per ticket (reducing it by 45%), freeing up time for members of the team to shift into new roles, and really helped clean up a problem that was necessary if we wanted to continue to scale at a blistering pace."

Michael Grasewicz

Director of Marketing

"We now able better identify problems and come up with solutions on how we're going to tackle them before they turn into major issues."

Alexis Ratchford

Ecommerce Customer Care Manager

"[Boostopia] was helping us with our growth and did so in a way where we were able to maintain satisfaction ratings and  provide a high level of service."

Drew Stadler

Head of Happiness

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