Support Managers, Meet Your Ticketing System's Missing Link

Boostopia is building the support department OS helping managers
use their help desk to improve teams and customer experiences.

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The best brands are evolving from only using help desks to create customer experiences

What could you improve by unlocking your support data?

Don't settle with vanity metrics from your help desk's basic reporting module
that don't help you improve your team and customer experience.

Help desks are for agents - not managers

Measure improvements, engage your team, and track progress all in one place - made for
support managers like you to do your job. It's time to evolve beyond just a help desk.

The fastest growing brands are evolving from help desk reporting alone

Insights

Erase Hours of Inefficiencies in Minutes

Unsure of "what's happening" or what to focus on next? Unblock the inefficiencies that cost your support operation the most, so you are able to prioritize your focus on the largest improvement opportunities for your team, the customer experience, and the bottom line.

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"Boostopia is a major factor in the ongoing improvement and success of my department. Their tools and advice are invaluable."

Chris Curry, Kettle & Fire

Goals

Happy Agents, Happy Customers

Unsure of how to develop and engage your team? Unlock the opportunities of your agents, set meaningful goals, track progress, and see the measurable impact of a constantly improving support operation.

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"I'm able to proactively manage my team by keeping track of their progress, and set goals that are specific to their development."

Cristi Silva, Seavees

Tasks

Coming Soon

Transform From a Cost Center to a Profit Center

Tired of keeping track of everything in multiple places? Organize tasks in one place so you can focus on tangible ways to improve and empower your team. Transform from a cost center to a profit center.

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"We identify problems before they happen and figure out how to prevent them from becoming problems in the first place."

Alexis Ratchford, Peter Millar

Team Size: 17
Time Savings: 320 hours

More Than Just Tools

Leverage the knowledge of our seasoned experts to upgrade your support operations. Get a personal coach to assist in strategy, tactical, and management advice. Our coaches tenured support leaders and have seen countless support operations.

Learn About Coaching

"We were able to pinpoint a massive issue in one area of the business, fixed it, and decreased our contact ratio for that issue by over 50%."

Nick Phelps, From the Farmer

Team Size: 3
Time Savings: 35 hours

Whether you're a team of 1 or 100, we can help

D2C Brand, Online Retailer, Marketplace, or B2B SaaS – we've got you.

Want to not have to hire your next planned support agents?

Join the world's most successful companies and unlock your support data to improve your support operation.

Reduce Support Costs

Improve Your Team

Be World Class

Upgrade Your Operation

Save Tens of Thousands

Dedicated Coach

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